The Operating System for Local Business

One platform answers every customer, trains every hire, and runs your schedule — so you don't have to.

Swiftly is the operating system for local business: AI that handles calls, texts, training, scheduling, and tasks in your voice — built once by the owner, working every shift, forever.

Two small business owners at their restaurant
24/7
customer coverage
1
platform for everything
0
customers missed

See it running, not just described.

Tap through all eight pillars to see the actual screen your team would be looking at.

Inbox
All conversations
5 conversations answered automatically today
Maria R.
Do you have gluten-free options?
AI replied · 2m
Website chat
What time do you close tonight?
AI replied · 14m
Email — catering
Question about an order for 20 people
AI replied · 20m
James T.
Can I move my reservation to 7?
Handed to owner

Every channel, answered instantly, in your voice.

You're the owner, the front desk, and the trainer — usually all before 9am.

  • New hires learn by guessing, and every mistake costs real money.
  • The schedule lives in someone's head, a group text, and three different apps.
  • Every extra tool is another login, another bill, another thing to babysit.

None of this is because owners aren't capable. It's because the tools built for enterprises were never built for a five-person team with no IT department.

💬Group texts
📋Paper checklists
📅3 calendars
📧Slack + email
Swiftly
one platform

Eight ways Swiftly runs your business for you.

One platform, built around how a local business actually runs — not around what a big-company org chart looks like.

📲
COMMUNICATION

Every channel, answered

Call, text, email, website chat — answered instantly, in your voice, 24/7.

  • Website chat widget, live around the clock
  • Email replies drafted while you sleep
  • Texts answered instantly, in your voice
🧠
BUSINESS BRAIN

Your knowledge, once

Captured once in your own voice, powering every AI reply and every staff answer.

  • Auto-built from your website and business info
  • Voice memo input — talk, don't type
  • Gap alerts — fix in 30 seconds
🎓
STAFF TRAINING

Trained from day one

New hires scan a QR code and start learning immediately — no manuals, no interruptions.

  • QR code onboarding — no app needed
  • Staff AI chat — ask anything, anytime
  • Owner dashboard — who's engaged
📅
SCHEDULING

The week, built in minutes

Build the calendar once, then adjust it on the fly — hours calculated automatically.

  • Drag to place shifts, tap to reassign
  • Staff notified the moment a shift changes
  • Overtime totaled per employee, automatically
🧾
CATERING + ORDERS

Orders that place themselves

An email or call becomes a confirmed order, invoice, and POS entry — automatically.

  • AI captures order from email or call
  • Invoice generated and sent automatically
  • Order pushed to Toast, Square, or Clover
TASK MANAGEMENT

Nothing falls through

Opening checklists, closing checklists, one-off to-dos — assigned and confirmed every shift.

  • Recurring checklists reset every shift
  • Overdue items flagged automatically
  • Owner sees everything, touches nothing
👥
TEAM COMMUNICATION

One place for the team

Channels, direct messages, and broadcasts — no group texts or messy threads.

  • Channels by role — kitchen, front of house
  • Owner broadcasts to all staff instantly
  • Works single location or multi-location
🌅
DAILY BRIEF

Start the day already briefed

One morning summary pulling the most important things across every part of your business — plus ways to make more and spend less.

  • Overnight activity across all seven pillars, in one place
  • Flags what needs attention first — messages, overtime, escalations
  • Surfaces revenue and cost-saving opportunities, not just problems

From nothing to running in three steps.

1

Swiftly reads your business

The Business Brain builds itself from your website and business info in minutes — no forms to fill out.

2

Swiftly runs the front line

Calls, texts, and staff questions get answered instantly, in your voice, day or night.

3

You watch it work

One dashboard shows every conversation, shift, and task — so nothing slips through unnoticed.

Built for everyone on the team, not just the owner.

A small business owner Owner A staff member at work Staff A manager reviewing operations on a tablet Manager / multi-location
Never miss a customer again, even off the clock An answer to any question, on any shift One dashboard across every location
See everything without micromanaging Clear checklists — no guessing what's next Consistent training and answers everywhere
New hires ready to help on day one Schedule and shift swaps in one tap Escalations land automatically, not by accident

Built around how your kind of business actually runs.

A restaurant owner at her dining room

Restaurants

Reservation questions answered instantly; catering orders captured from a phone call, no one lifting a finger.

A hair stylist cutting a client's hair in a salon

Salons & spas

Booking questions answered 24/7, with automatic reminder texts that cut down no-shows.

A contractor on a job site holding a power tool

Contractors

Quote requests answered on the spot; crew scheduling and swaps handled without a group chat.

A retail worker smiling at a checkout counter

Retail

Hours, stock, and location questions answered instantly, with opening and closing checklists that never get skipped.

What makes Swiftly different.

Most competitors have one of these. None have all three.

🧩
All-in-one

One system instead of five logins.

Point solutions solve one problem and leave you to stitch the rest together. Swiftly replaces the inbox app, the scheduling app, the training binder, and the group chat with one system your whole team already knows how to use.

🎤
Built from your business

Your voice, not a script.

The Business Brain is built from your own website, listings, and voice memos — not a generic call-center script — so every answer sounds like you.

Zero IT required

No setup calls, no IT department.

Swiftly is built to be running your business in under 10 minutes, set up by the owner, alone.

Works everywhere your customers and your tools already are.

No rip-and-replace. Swiftly plugs into the systems you already run and meets customers on the channel they already use.

💬

Website chat

Live on your site around the clock, answering visitors before they bounce to a competitor.

📱

Text (SMS)

Customers text you the way they'd text a friend. Swiftly replies instantly, in your voice.

✉️

Email

Every inbound email gets read, understood, and answered — or routed to a person when it should be.

CONNECTS WITH THE TOOLS YOU ALREADY RUN
POS & payments
Square Toast Clover
Scheduling & team
When I Work 7shifts Homebase Google Calendar
Inbox
Gmail Outlook

Don't see your tool? The Business Brain works alongside most systems out of the box — ask us and we'll tell you straight.

🔑

Access

Role-based logins for every staff member, with a full audit trail.

🤝

Human handoff

Swiftly hands off to a real person the moment something needs one.

👁️

Data

Read-only access to the systems you connect — nothing more.

🔒

Encryption

Protected in transit and at rest, always.

Slow replies, untrained staff, and five different apps are costing you customers. Swiftly answers, trains, schedules, and runs your operation — in your voice, working every shift, forever.